As soon as your order's shipped, you'll receive an email with your tracking number.

For any of the below issues, please contact us at: info@us.purdyandfigg.com.

• If it has been over 24 hours since you placed your order and you still haven't received a tracking email.
• If your order has been in transit for more than 5-7 days without any update.
• If your order is marked as delivered, but you have not received it.
• If your order is being returned to sender, but you did not request this.

We will get back to you as soon as possible to resolve your query.

For general delivery info, please go here: Delivery services & costs.